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Date: Fri, 22 Apr 2016 08:19:08 -0400
From: "Burton, Collin" <collin_e_burton@who.eop.gov>
To: "Muldoon, Anne Marie" <anne_m_person@ovp.eop.gov>
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Subject: RE: May 19th - Hunter Biden Class Visit
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Hey hon - I'm totally grateful that you followed instruction and did your best to get the tour slots when they opened. We understand the frustration that you and I discussed last week and we're working on a fix. 

 

That said, we can't guarantee every special request, even if you tried your best to get the tour. Especially when you're asking for a time that isn't normally reserved for staff group tours - 9:30am. Let me work this on my end and get back to you all with an answer. Cool?

 

Collin

 

From: Muldoon, Anne Marie 
Sent: Thursday, April 21, 2016 5:25 PM
To: Burton, Collin
Subject: Fwd: May 19th - Hunter Biden Class Visit 

 

Collin,

This is our last email chain regarding this tour request for May 19th for the VP's grandson. We did exactly what you instructed and therefore this should not be an issue. 

 

Thanks,

AM

 

 

Anne Marie Muldoon

Office of the Vice President 

 

 


Begin forwarded message:

	From: "Muldoon, Anne Marie P. EOP/OVP" <anne_m_person@ovp.eop.gov>
	Date: April 8, 2016 at 8:14:38 PM GMT+2
	To: "Burton, Collin E. EOP/WHO" <Collin_E_Burton@who.eop.gov>
	Subject: RE: May 19th - Hunter Biden Class Visit 

	Sorry! Tired to ring you back. I know this is tough one. Keep me posted if options open up. 

	 

	From: Muldoon, Anne P. EOP/OVP 
	Sent: Friday, April 8, 2016 12:00 PM
	To: 'Burton, Collin' <Collin_E_Burton@who.eop.gov>
	Subject: RE: May 19th - Hunter Biden Class Visit 

	 

	Ok great-thank you for the heads up about the website opening at 10:00am! That is very helpful. 

	 

	I know I am preaching to the choir but I am very frustrated with the May 4th request. My argument there is that I did everything I could to take care of that one WITHOUT having to use a special request. The only reason I have to use a special request is due to your office's new system that requires employees to stalk a website at midnight. I had two people (myself and Marcos Ibarra in our office) stalking the tour website every hour on April 3rd & 4th to ensure that we submit on time but I didn't feel it appropriate to ask anyone to look after normal working hours. I don't feel that it is fair for me, this group, or anyone to be penalized for not knowing and staying up until midnight. 

	 

	I do not like doing any business through special requests and do everything in my power to avoid it. I hope that you have picked up on that through our work together over the past two years. I only do so when it is absolutely necessary and when I know that whatever it is will eventually get to the Vice President and we are always very grateful for the help. 

	 

	Please feel free to share my views with Ellie as well if you wish. 

	 

	Thanks, 

	Anne Marie 

	 

	 

	From: Burton, Collin [mailto:Collin_E_Burton@who.eop.gov] 
	Sent: Friday, April 8, 2016 11:42 AM
	To: Muldoon, Anne P. EOP/OVP <anne_m_person@ovp.eop.gov>
	Subject: RE: May 19th - Hunter Biden Class Visit 

	 

	Copy that. Ok, 5/19 will open at 10:00am on 4/19. Definitely be ready to jump on and grab those slots ASAP. With the other request out there, Ellie isn't keen on the idea of granting special requests for two school groups for one office back-to-back.

	 

	 

	Collin Burton

	The White House <http://www.whitehouse.gov/>  

	Direct | (202) 456-1377 

	 

	From: Burton, Collin 
	Sent: Friday, April 08, 2016 10:14 AM
	To: Muldoon, Anne Marie
	Subject: RE: May 19th - Hunter Biden Class Visit 

	 

	Hey you - This is a separate request from the class of 52, right?

	 

	 

	Collin Burton

	The White House <http://www.whitehouse.gov/>  

	Direct | (202) 456-1377 

	 

	From: Muldoon, Anne Marie 
	Sent: Thursday, March 31, 2016 11:37 AM
	To: Burton, Collin
	Cc: Chung, Kathy
	Subject: May 19th - Hunter Biden Class Visit 

	 

	Collin- 

	I could be wrong, but I think I remember that you ended up being my point person last year for Natalie Biden's (VP's Granddaughter) 4th class visit last year. We are hoping to hit a repeat on a trip this year for Hunter Biden's (VP's Grandson) 4th grade class. We currently have Thursday, May 19th as a date that works for the class, the VP's schedule and Dr. Biden's schedule. The last piece of the puzzle is to confirm that date will work with you guys & the White House. When you have a moment, can you please look over the details below and see if that is something we can do again this year?

	 

	The class is going to be a total of 40 people (36 students and 4 chaperones). I, along with another staffer, will be with the group throughout their time at the White House. Below is the line x line we had last year and hope to keep it the same for this year. 

	 

	Tentative Schedule:

	9:30am Students Arrive by bus (last year we arranged for the bus to park on the WH Complex and stay on E Street until departure)- We had the students enter through the main East Wing tour security entrance and continue on a normal tour route. 

	9:45am White House Tour 

	10:30am Students move from East Wing to West Wing - I will coordinate with USSS and have WW Guest badges for everyone and we will walk across the North lawn to the West Wing side. 

	10:40am Students Meet with the Vice President in his West Wing Office 

	 

	Thank you! 

	Anne Marie 

	 

	 

	Anne Marie Muldoon

	Office of the Vice President

	The White House

	Office: (202) 456-1732 

	 

	 


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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3D"#0563C1=
" vlink=3D"#954F72"><div class=3DWordSection1><p class=3DMsoNormal><span st=
yle=3D'color:#1F497D'>Hey hon &#8211; I&#8217;m totally grateful that you f=
ollowed instruction and did your best to get the tour slots when they opene=
d. We understand the frustration that you and I discussed last week and we&=
#8217;re working on a fix. <o:p></o:p></span></p><p class=3DMsoNormal><span=
 style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><=
span style=3D'color:#1F497D'>That said, we can&#8217;t guarantee every spec=
ial request, even if you tried your best to get the tour. Especially when y=
ou&#8217;re asking for a time that isn&#8217;t normally reserved for staff =
group tours &#8211; 9:30am. Let me work this on my end and get back to you =
all with an answer. Cool?<o:p></o:p></span></p><p class=3DMsoNormal><span s=
tyle=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><sp=
an style=3D'color:#1F497D'>Collin<o:p></o:p></span></p><p class=3DMsoNormal=
><span style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><div style=
=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><=
p class=3DMsoNormal><b>From:</b> Muldoon, Anne Marie <br><b>Sent:</b> Thurs=
day, April 21, 2016 5:25 PM<br><b>To:</b> Burton, Collin<br><b>Subject:</b>=
 Fwd: May 19th - Hunter Biden Class Visit <o:p></o:p></p></div></div><p cla=
ss=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal>Collin,<span =
style=3D'font-size:12.0pt'><o:p></o:p></span></p></div><div id=3DAppleMailS=
ignature><p class=3DMsoNormal>This is our last email chain regarding this t=
our request for May 19th for the VP's grandson. We did exactly what you ins=
tructed and therefore this should not be an issue.&nbsp;<o:p></o:p></p></di=
v><div id=3DAppleMailSignature><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></=
div><div id=3DAppleMailSignature><p class=3DMsoNormal>Thanks,<o:p></o:p></p=
></div><div id=3DAppleMailSignature><p class=3DMsoNormal>AM<o:p></o:p></p><=
/div><div id=3DAppleMailSignature><p class=3DMsoNormal><o:p>&nbsp;</o:p></p=
></div><div id=3DAppleMailSignature><p class=3DMsoNormal><o:p>&nbsp;</o:p><=
/p></div><div id=3DAppleMailSignature><p class=3DMsoNormal>Anne Marie Muldo=
on<o:p></o:p></p><div><p class=3DMsoNormal>Office of the Vice President&nbs=
p;<o:p></o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div>=
<p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div></div><div><p class=
=3DMsoNormal style=3D'margin-bottom:12.0pt'><br>Begin forwarded message:<o:=
p></o:p></p></div><blockquote style=3D'margin-top:5.0pt;margin-bottom:5.0pt=
'><div><p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b>From:</b> &qu=
ot;Muldoon, Anne Marie P. EOP/OVP&quot; &lt;<a href=3D"mailto:anne_m_person=
@ovp.eop.gov">anne_m_person@ovp.eop.gov</a>&gt;<br><b>Date:</b> April 8, 20=
16 at 8:14:38 PM GMT+2<br><b>To:</b> &quot;Burton, Collin E. EOP/WHO&quot; =
&lt;<a href=3D"mailto:Collin_E_Burton@who.eop.gov">Collin_E_Burton@who.eop.=
gov</a>&gt;<br><b>Subject:</b> <b>RE: May 19th - Hunter Biden Class Visit <=
/b><o:p></o:p></p></div></blockquote><blockquote style=3D'margin-top:5.0pt;=
margin-bottom:5.0pt'><div><p class=3DMsoNormal><span style=3D'color:#1F497D=
'>Sorry! Tired to ring you back&#8230; I know this is tough one. Keep me po=
sted if options open up. </span><o:p></o:p></p><p class=3DMsoNormal><a name=
=3D"_MailEndCompose"><span style=3D'color:#1F497D'>&nbsp;</span></a><o:p></=
o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 1.0pt;paddi=
ng:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b>From:</b> Muldoon, Anne P. EO=
P/OVP <br><b>Sent:</b> Friday, April 8, 2016 12:00 PM<br><b>To:</b> 'Burton=
, Collin' &lt;<a href=3D"mailto:Collin_E_Burton@who.eop.gov">Collin_E_Burto=
n@who.eop.gov</a>&gt;<br><b>Subject:</b> RE: May 19th - Hunter Biden Class =
Visit <o:p></o:p></p></div></div><p class=3DMsoNormal>&nbsp;<o:p></o:p></p>=
<p class=3DMsoNormal><span style=3D'color:#1F497D'>Ok great&#8212;thank you=
 for the heads up about the website opening at 10:00am! That is very helpfu=
l. </span><o:p></o:p></p><p class=3DMsoNormal><span style=3D'color:#1F497D'=
>&nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span style=3D'color:#1F4=
97D'>I know I am preaching to the choir but I am very frustrated with the M=
ay 4<sup>th</sup> request. My argument there is that I did everything I cou=
ld to take care of that one WITHOUT having to use a special request. The on=
ly reason I have to use a special request is due to your office&#8217;s new=
 system that requires employees to stalk a website at midnight. I had two p=
eople (myself and Marcos Ibarra in our office) stalking the tour website ev=
ery hour on April 3<sup>rd</sup> &amp; 4th to ensure that we submit on time=
 but I didn&#8217;t feel it appropriate to ask anyone to look after normal =
working hours. I don&#8217;t feel that it is fair for me, this group, or an=
yone to be penalized for not knowing and staying up until midnight. </span>=
<o:p></o:p></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>&nbsp;</s=
pan><o:p></o:p></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>I do =
not like doing any business through special requests and do everything in m=
y power to avoid it. I hope that you have picked up on that through our wor=
k together over the past two years. I only do so when it is absolutely nece=
ssary and when I know that whatever it is will eventually get to the Vice P=
resident and we are always very grateful for the help. </span><o:p></o:p></=
p><p class=3DMsoNormal><span style=3D'color:#1F497D'>&nbsp;</span><o:p></o:=
p></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>Please feel free t=
o share my views with Ellie as well if you wish. </span><o:p></o:p></p><p c=
lass=3DMsoNormal><span style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p>=
<p class=3DMsoNormal><span style=3D'color:#1F497D'>Thanks, </span><o:p></o:=
p></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>Anne Marie </span>=
<o:p></o:p></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>&nbsp;</s=
pan><o:p></o:p></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>&nbsp=
;</span><o:p></o:p></p><div><div style=3D'border:none;border-top:solid #E1E=
1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b>From:</b> Burt=
on, Collin [<a href=3D"mailto:Collin_E_Burton@who.eop.gov">mailto:Collin_E_=
Burton@who.eop.gov</a>] <br><b>Sent:</b> Friday, April 8, 2016 11:42 AM<br>=
<b>To:</b> Muldoon, Anne P. EOP/OVP &lt;<a href=3D"mailto:anne_m_person@ovp=
.eop.gov">anne_m_person@ovp.eop.gov</a>&gt;<br><b>Subject:</b> RE: May 19th=
 - Hunter Biden Class Visit <o:p></o:p></p></div></div><p class=3DMsoNormal=
>&nbsp;<o:p></o:p></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>Co=
py that. Ok, 5/19 will open at 10:00am on 4/19. Definitely be ready to jump=
 on and grab those slots ASAP. With the other request out there, Ellie isn&=
#8217;t keen on the idea of granting special requests for two school groups=
 for one office back-to-back.</span><o:p></o:p></p><p class=3DMsoNormal><sp=
an style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><div><p class=3DMsoN=
ormal><b><span style=3D'font-size:10.0pt;color:#7C7C7C'>&nbsp;</span></b><o=
:p></o:p></p><p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;color:=
#7C7C7C'>Collin Burton</span></b><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;color:#7C7C7C'><a href=3D"http://www.whitehouse.g=
ov/">The White House</a> </span><o:p></o:p></p><p class=3DMsoNormal><span s=
tyle=3D'font-size:10.0pt;color:#7C7C7C'>Direct | (202) 456-1377 </span><o:p=
></o:p></p></div><p class=3DMsoNormal><span style=3D'color:#1F497D'>&nbsp;<=
/span><o:p></o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E=
1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b>From:</b> Burton=
, Collin <br><b>Sent:</b> Friday, April 08, 2016 10:14 AM<br><b>To:</b> Mul=
doon, Anne Marie<br><b>Subject:</b> RE: May 19th - Hunter Biden Class Visit=
 <o:p></o:p></p></div></div><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><p cl=
ass=3DMsoNormal><span style=3D'color:#1F497D'>Hey you &#8211; This is a sep=
arate request from the class of 52, right?</span><o:p></o:p></p><p class=3D=
MsoNormal><span style=3D'color:#1F497D'>&nbsp;</span><o:p></o:p></p><div><p=
 class=3DMsoNormal><b><span style=3D'font-size:10.0pt;color:#7C7C7C'>&nbsp;=
</span></b><o:p></o:p></p><p class=3DMsoNormal><b><span style=3D'font-size:=
10.0pt;color:#7C7C7C'>Collin Burton</span></b><o:p></o:p></p><p class=3DMso=
Normal><span style=3D'font-size:10.0pt;color:#7C7C7C'><a href=3D"http://www=
.whitehouse.gov/">The White House</a> </span><o:p></o:p></p><p class=3DMsoN=
ormal><span style=3D'font-size:10.0pt;color:#7C7C7C'>Direct | (202) 456-137=
7 </span><o:p></o:p></p></div><p class=3DMsoNormal><span style=3D'color:#1F=
497D'>&nbsp;</span><o:p></o:p></p><div><div style=3D'border:none;border-top=
:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b>Fro=
m:</b> Muldoon, Anne Marie <br><b>Sent:</b> Thursday, March 31, 2016 11:37 =
AM<br><b>To:</b> Burton, Collin<br><b>Cc:</b> Chung, Kathy<br><b>Subject:</=
b> May 19th - Hunter Biden Class Visit <o:p></o:p></p></div></div><p class=
=3DMsoNormal>&nbsp;<o:p></o:p></p><p class=3DMsoPlainText>Collin- <o:p></o:=
p></p><p class=3DMsoPlainText>I could be wrong, but I think I remember that=
 you ended up being my point person last year for Natalie Biden's (VP's Gra=
nddaughter) 4th class visit last year. We are hoping to hit a repeat on a t=
rip this year for Hunter Biden's (VP's Grandson) 4th grade class. We curren=
tly have Thursday, May 19th as a date that works for the class, the VP's sc=
hedule and Dr. Biden's schedule. The last piece of the puzzle is to confirm=
 that date will work with you guys &amp; the White House. When you have a m=
oment, can you please look over the details below and see if that is someth=
ing we can do again this year?<o:p></o:p></p><p class=3DMsoPlainText>&nbsp;=
<o:p></o:p></p><p class=3DMsoPlainText>The class is going to be a total of =
40 people (36 students and 4 chaperones). I, along with another staffer, wi=
ll be with the group throughout their time at the White House. Below is the=
 line x line we had last year and hope to keep it the same for this year. <=
o:p></o:p></p><p class=3DMsoPlainText>&nbsp;<o:p></o:p></p><p class=3DMsoPl=
ainText><b><u>Tentative Schedule:</u></b><o:p></o:p></p><p class=3DMsoPlain=
Text><b>9:30am</b> Students Arrive by bus (last year we arranged for the bu=
s to park on the WH Complex and stay on E Street until departure)- We had t=
he students enter through the main East Wing tour security entrance and con=
tinue on a normal tour route. <o:p></o:p></p><p class=3DMsoPlainText><b>9:4=
5am</b> White House Tour <o:p></o:p></p><p class=3DMsoPlainText><b>10:30am<=
/b> Students move from East Wing to West Wing &#8211; I will coordinate wit=
h USSS and have WW Guest badges for everyone and we will walk across the No=
rth lawn to the West Wing side. <o:p></o:p></p><p class=3DMsoPlainText><b>1=
0:40am</b> Students Meet with the Vice President in his West Wing Office <o=
:p></o:p></p><p class=3DMsoPlainText>&nbsp;<o:p></o:p></p><p class=3DMsoPla=
inText>Thank you! <o:p></o:p></p><p class=3DMsoPlainText>Anne Marie <o:p></=
o:p></p><p class=3DMsoPlainText>&nbsp;<o:p></o:p></p><p class=3DMsoPlainTex=
t>&nbsp;<o:p></o:p></p><p class=3DMsoPlainText>Anne Marie Muldoon<o:p></o:p=
></p><p class=3DMsoPlainText>Office of the Vice President<o:p></o:p></p><p =
class=3DMsoPlainText>The White House<o:p></o:p></p><p class=3DMsoPlainText>=
Office: (202) 456-1732 <o:p></o:p></p><p class=3DMsoPlainText>&nbsp;<o:p></=
o:p></p><p class=3DMsoPlainText>&nbsp;<o:p></o:p></p></div></blockquote></d=
iv></body></html>
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